tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 0623655026
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to complete the login process. This allows you to bypass passwords and email login requirements.
Q2: What should I do if I am not getting OTP?
To begin, verify your internet connection and wait for a strong signal to ensure a smooth process. If you don't receive the OTP, try again by clicking "send OTP" and wait for the allotted time. If you still face issues, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your current active number. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app, which should allow you to log in and play without any problems. This should resolve any compatibility issues and ensure a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Only the money earned from gaming can be withdrawn, and not the bonus money collected. This means you can cash out the rewards you've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, all your Know Your Customer (KYC) details must be completed and submitted in this app, including saving your Aadhar card, UPI, and bank details. This ensures a seamless experience and verification process. Please ensure all required information is accurately entered and saved.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, reducing the overall time from 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for processing.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. It can be withdrawn once you've earned money by playing games with the bonus amount. The bonus itself cannot be withdrawn, only winnings earned from it can be taken out.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in settings to see if the withdrawal request is failing. If it is, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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