tenexch

tenexch App support

Contact
+91 9638035630

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number to receive an OTP (One-Time Password). Verify the OTP to complete the login process, eliminating the need for a password or email. This convenient method allows easy access to your account.

Q2: What should I do if I am not getting OTP?

To start, check your internet connection is stable and strong. If you still can't receive the OTP, click "send OTP" and wait for the specified time. If the OTP doesn't arrive, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active account number. If your account number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to facilitate account transfer. This will help resolve the issue.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and start playing the updated app with ease. This should resolve the problem and allow you to access the new features.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, users can withdraw a minimum of Rs. 100, which is higher than in other similar apps. Withdrawals can only be made from earned gaming money, and bonus-collected funds cannot be withdrawn. This restricts the withdrawal of bonus funds, only allowing users to withdraw money earned through gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, you must complete and submit all required KYC details within the app. This includes saving your Aadhar card, UPI details, and all necessary bank information.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically streamline the process from 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games using the bonus can be withdrawn. In other words, the bonus itself is non-withdrawable, but any resulting winnings are eligible for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If it's failing, rest assured that the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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