tenexch

tenexch App support

Contact
+91 4448124209

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number to receive an OTP, which you'll need to verify. This process eliminates the need for a password or email login. Once verified, you can easily access the app without additional login credentials.

Q2: What should I do if I am not getting OTP?

To verify, check your internet connection for a strong signal and wait for it to load properly. If you still don't receive the OTP after waiting, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using your current active number. If your number has changed, send your updated KYC details to the customer support via email to facilitate account transfer. This will help resolve the login issue.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and proceed to download the latest version. This will allow you to log in and play the newly updated app without any further problems. Once updated, you can access the app as usual.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming, and bonus amounts cannot be withdrawn. This means you can cash out the funds you've earned from playing, but not any rewards or bonuses.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved in this app. This includes uploading your Aadhar card and saving your UPI and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 3 hours, although it may take as little as 30 minutes. However, occasional payment delays can occur, requiring a wait of up to 24 hours.

Q4: Why is the bonus balance not being withdrawn?

The bonus money earned can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned from playing games using the bonus amount.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal, go to the settings and review your transaction history. If your request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If issues persist, contact their care centre for assistance.

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