tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 6281341371
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your phone to authenticate your login. This method eliminates the need for a password or email login, making it a convenient and hassle-free process.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is stable and has a strong signal. Wait for a proper signal and then click on send OTP, as the time limit for receiving the code may apply. If you don't receive the OTP in time, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your current active number. If your number has changed, please send your updated KYC details to our customer support team via email to assist with transferring your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app seamlessly. Once updated, you can enjoy the new features and improvements.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is higher than the minimum withdrawal amounts in other apps. Only earnings from gaming activities can be withdrawn, while bonus funds are not eligible for withdrawal. Users can access their earned gaming funds for withdrawal.
Q2: Is it necessary to do KYC for withdrawal?
For this application, you need to complete and submit your Know Your Customer (KYC) details within the app. This includes linking your Aadhar card, saving your UPI information, and adding all your bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payment processing may sometimes be delayed, requiring a wait of up to 24 hours. This delay can extend the overall completion time beyond the initial 3-hour timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn. The bonus itself, however, is not withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to the settings and review your transaction history. If your withdrawal is pending, the funds will be added to your wallet account within 24 hours. If you experience issues, contact their care centre for assistance.
At tenexch, the safety and convenience of our customers are our top priorities. We offer extensive support for various deposit and withdrawal methods, including credit/debit cards, e-wallets, and direct bank transfers, ensuring smooth and secure transactions. Our cutting-edge encryption technology safeguards your personal and financial information, providing an added layer of protection for your online transactions.
Our customer support team is available 24 hours a day, 7 days a week, to assist with any questions or concerns, ensuring a seamless and enjoyable gaming experience. Our dedicated support team provides rapid and professional assistance, addressing any issues promptly and efficiently. In addition to our exceptional customer support, we offer generous bonuses and promotions to enhance your gaming experience. From welcome bonuses to loyalty rewards, our incentives are designed to maximize your entertainment and potential for winning. Whether you're a new player or a seasoned pro, our promotions are tailored to provide a thrilling and rewarding experience for all. With us, you can expect a consistently high level of service, ensuring that your gaming experience is always enjoyable and satisfying.