tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 9329669611
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. You will then receive an OTP (one-time password) that you must verify to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is stable and strong. If you don't receive the OTP after a reasonable time, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To proceed, try logging in with your existing active number. If your number has changed, submit your updated KYC details to the customer support through email to facilitate a smooth account transfer. This will enable the support team to update your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you can log in and start playing with ease. This should resolve any compatibility problems and allow you to enjoy the app.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for the money earned from gaming activities, not for bonus amounts. This means users can access their earnings from gaming but not the bonus rewards they've collected.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within this app. This includes linking your Aadhaar card, UPI (Unified Payments Interface), and all relevant bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours. This delay in payment processing is a potential exception to the overall efficiency of the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if the withdrawal request is failing. If it is, don't worry as the money will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.
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