tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 0041167963
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you'll be logged in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, verify your internet connection for a strong signal. Click "send OTP" and wait for the verification code to arrive, giving you a set time to receive it. If you don't receive the OTP, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, email your updated KYC details to customer support for assistance with account transfer. This will help resolve the issue and shift your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date version, allowing you to log in and play without any problems. After reinstalling, you can access the app with ease.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned through gaming, not for bonus funds. This means you can't withdraw the bonus amount collected.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details within the app, which should include saving your Aadhaar card, UPI information, and all relevant bank details. This information is required for the application process. Once submitted, your details will be securely stored within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete some processes in as little as 30 minutes to 3 hours. However, there may be instances where payment processing is delayed, requiring a wait of up to 24 hours in these cases. This delay in payment processing is an exception rather than the norm.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is being processed. If it's failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.
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