tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 5298890689
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. This will prompt an OTP verification, which you'll need to enter to complete the login process. Once verified, you can log in without the need for a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still have issues receiving the OTP, wait for the allotted time and then contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active phone number. If the number has changed, please send your updated KYC (Know Your Customer) details to the customer support via email. This will assist in transferring your account to the new number.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device to resolve the issue. Download the latest version of the app, and you'll be able to log in and play without any problems. This should fix any compatibility or login issues you were experiencing.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, with bonuses not being redeemable. This restriction applies to all users, providing a clear distinction between earned and bonus funds.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved in the app. This includes linking your Aadhar card, UPI, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delayed processing may happen from time to time, affecting overall transaction time.
Q4: Why is the bonus balance not being withdrawn?
You can use the bonus earnings for gaming purposes only, and not for withdrawing the bonus amount itself. The funds earned from playing games with the bonus can be withdrawn. This means you can only withdraw the profit made from using the bonus, not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request isn't successful, the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.
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