tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 7818345704
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the OTP (one-time password) sent to your number to securely log in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. Wait for a send OTP confirmation, then wait again for the OTP to arrive. If you don't receive the OTP, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If the number has changed, submit your updated KYC (Know Your Customer) details via email to the customer support system. This will facilitate the transfer of your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date version, which should allow you to log in and play without any problems. Once updated, you can access the app's features and content.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, a minimum withdrawal of Rs. 100 is allowed, which is a higher threshold compared to other apps. Withdrawals are limited to earnings from gaming activities, with bonus amounts remaining inaccessible. This means users can only withdraw the money they've earned from playing games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are uploaded and verified within this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details. Completing these steps will enable a smoother experience within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, requiring a wait of up to 24 hours. This delay can occur when payments take longer than expected to be processed.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus amount can be withdrawn. The bonus amount itself is non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is being processed. If it's not, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can seek assistance from the care centre.
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