tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 2040690352
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. After entering, verify the OTP (One-Time Password) sent to your number, which will securely log you in. This simplified login process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first check your internet connection and wait for a strong signal. If you still don't receive the OTP after clicking "send," you can contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
If you're having trouble logging in, try using your current active account number. If that doesn't work, send your updated KYC (Know Your Customer) details to our customer support via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the newly updated features. Once installed, you can play the app without any problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming activities, not for bonus amounts collected. This means users can only cash out their actual gaming winnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhaar card, saving your UPI information, and storing your bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process in a short time frame, ranging from 30 minutes to 3 hours. However, occasional payment delays can cause wait times to extend up to 24 hours. This delay is sometimes unavoidable, despite the app's otherwise efficient performance.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used within the gaming platform and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is being processed. If it's not showing up, don't worry - the money will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
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