tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 3419455354
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your mobile number to complete the login process. This method replaces the need for a password or email, allowing for easy and secure access.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. Then, click on "send OTP" and wait for the time allowed, after which you can contact the app's support system through live chat if you don't receive the OTP.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active mobile number. If the number has changed, send your updated KYC details to the customer support team via email to facilitate the account transfer. This will help resolve the issue and shift your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you can log in and start playing without any problems. This should resolve any compatibility issues and allow you to access the app seamlessly.
Q1: What is the minimum withdrawal amount in the tenexch?
The app allows a minimum withdrawal of Rs. 100, a higher amount compared to other apps. Withdrawals are only possible from earnings earned through gaming, not including bonus amounts. This means users can withdraw their actual winnings, but not any bonus rewards they may have received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically take 30 minutes to 3 hours to complete a process. However, occasional payment delays can occur, extending the wait time to up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is not visible, don't worry as the funds will be added to your wallet account within 24 hours. If it still doesn't work, you can contact their care centre for assistance.
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