tenexch

tenexch App support

Contact
+91 9247391302

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number. After submitting, verify the OTP sent to your number to complete the login process. This eliminates the need for a password or email login, making it a convenient and easy way to access the app.

Q2: What should I do if I am not getting OTP?

To proceed, first verify that your internet connection is stable and strong. If you still encounter issues, wait for the OTP to be sent after clicking "send OTP." If you don't receive the OTP within the allotted time, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active number. If your number has changed, send your updated KYC details to the customer support system via email to facilitate a smooth account transfer. This will help resolve the issue and allow you to access your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once the update is installed, you should be able to log in and start playing without any problems. This should resolve any compatibility issues or glitches you were experiencing.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming activities, not bonus money. This means you can only redeem the money you've earned through gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your KYC details in this app, which includes saving your Aadhaar card, UPI, and all bank account information. This will ensure a smooth and secure verification process. Your cooperation in this matter is greatly appreciated.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process between 30 minutes to 3 hours. However, occasional delays may occur, resulting in payment processing times of up to 24 hours.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to your settings and check your transaction history for your withdrawal request. If it's failing, don't worry, the money will be added to your wallet account within 24 hours. If it still doesn't appear, you can contact their care centre for assistance.

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