tenexch

tenexch App support

Contact
+91 5066285218

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number. A one-time password (OTP) will be sent to your mobile number, which you need to verify to log in. Once verified, you can access the app without needing a password or email.

Q2: What should I do if I am not getting OTP?

To complete this task, first, ensure you have a stable internet connection. Wait for a strong signal, then click "send OTP" and wait for the specified time. If you don't receive the OTP, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in to your account, try using the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support system via email to initiate the account transfer. This will help resolve the issue and enable you to access your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the current app from your device and then download the latest version. Once downloaded, you can easily log in and start playing the newly updated app. This should fix any compatibility problems and get you back to playing smoothly.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, the minimum withdrawal amount is Rs. 100, which is higher compared to other available apps. Withdrawals are only possible for earnings from gaming activities, excluding any bonus amounts. This means you can withdraw the money you've earned through gameplay, but not the bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all your Know Your Customer (KYC) details in this app, including saving your Aadhar card, UPI details, and bank information. This will help ensure a smooth and secure experience. Having all necessary details saved will facilitate further actions within the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for the transaction to be processed. This delay can add additional time to the overall process.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. Any money earned from playing games with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal request, go to the settings and view your transaction history. If the withdrawal is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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