tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 2533122055
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. This will prompt an OTP verification, which will securely log you in. From then on, you can access your account without needing a password or email.
Q2: What should I do if I am not getting OTP?
To resolve this issue, first, check your internet connection and wait for a strong signal. If you still don't receive an OTP, click "send OTP" again and wait. If you continue to experience problems, you can contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If your number has changed, send your updated KYC details to the customer support team via email to facilitate a smooth account transfer. This will help you regain access to your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and start playing without any problems. This should fix any issues and ensure a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are limited to earned gaming money and bonus funds cannot be withdrawn. This means users can only cash out the money they've won through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit all required KYC details within this app. This includes saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions quickly, taking anywhere from 30 minutes to 3 hours. However, some users may experience delays with payments, which can extend the waiting time to up to 24 hours. This delay is typically associated with payment processing rather than app functionality.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn. This means you can cash out the profits, but the initial bonus remains exclusive to gaming use.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
At tenexch, we prioritize the convenience and satisfaction of our users, providing a range of perfect deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrency options. Our cutting-edge security measures ensure that your transactions and data are protected at all times. To enhance your gaming experience, we offer 24/7 customer support, ready to assist with any questions or issues you may encounter. Our dedicated team is always available to help you navigate any challenges or concerns, ensuring that you can focus on what matters most - enjoying your time at our platform. Whether you need help with a deposit, withdrawal, or have a question about our games, our support team is here to provide fast and effective solutions. We are committed to providing a seamless and secure gaming experience, and we are always working to improve and expand our services to meet the evolving needs of our users.
Our top-tier software providers ensure that every spin and shuffle comes with impeccable graphics and flawless gameplay, increasing your immersion and emotional experience. At tenexch, we take player security extremely seriously, utilizing the latest encryption technology to protect your personal and financial information. We offer a wide range of secure deposit and withdrawal methods, including popular credit cards, electronic wallets, and cryptocurrencies, making transactions hassle-free and seamless.