tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 1740468503
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verification will be completed by entering the OTP (One-Time Password) sent to your mobile number. This streamlined process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for a proper connection. If you don't receive the OTP after waiting, you can initiate a live chat with the app's support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active number. If your number has changed, submit your correct KYC details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date version, allowing you to log in and play without any problems. Once updated, you can easily access the app.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, a higher amount compared to other similar apps, and the withdrawal is limited to earnings from gaming activities. You cannot withdraw bonus money. Only the money earned through gaming can be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that your Know Your Customer (KYC) details are complete and saved within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a relatively quick process, taking 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for their transactions to be processed. This delay can extend the overall processing time beyond the initial estimated timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to the settings and review your transaction history. If your request is pending, don't worry - the funds will be added to your wallet within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
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