tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 9294108962
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to successfully log in, eliminating the need for a password or email. This convenient method allows easy and secure access to the account.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still have trouble receiving the OTP, you can try clicking "send OTP" again and wait for the allotted time. Alternatively, you can contact the app's support system through live chat if you don't receive the OTP.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your active account number. If your account number has changed, please submit your updated KYC details to our customer support team via email to facilitate the account transfer. This will help resolve the issue efficiently.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current version of the app from your device. Then, download the latest updated version of the app, and you'll be able to log in and start playing without any problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming, and not for collected bonuses. This means users can access their earned winnings but not bonus credits.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in this app, which includes saving your Aadhar card, UPI, and all bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays can cause a wait time of up to 24 hours. This can be a drawback for users who require faster processing times.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used within the gaming platform and not withdrawn. You can withdraw any winnings made by playing games using the bonus amount. This means the bonus itself is non-withdrawable, but you can withdraw your winnings.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings to see if the withdrawal request is failing. If so, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to the care centre for assistance.
At tenexch, we understand the importance of secure and convenient financial transactions, which is why we offer a wide range of deposit and withdrawal methods, including major credit cards, electronic wallets such as PayPal and Skrill, and cryptocurrencies for those who prefer anonymity and speed. Our top priority is security, and we utilize cutting-edge encryption protocols to protect your personal and financial information. Additionally, our 24/7 customer support team is always available to assist with any questions or issues you may have, ensuring a seamless and uninterrupted gaming experience.
tenexch provides a robust team of 24/7 customer support to assist with any questions or issues you may encounter. Our team is dedicated to resolving your concerns promptly and efficiently, ensuring that you receive the help you need when you need it. In addition, our website is fortified with advanced cryptographic technology, guaranteeing the confidentiality and security of your personal and financial information. This means that your transactions and data are protected from unauthorized access, ensuring that you can trust our platform with your sensitive information. Our commitment to customer support and security is unwavering, and we take every precaution to ensure that our systems and processes are secure and reliable. With tenexch, you can rest assured that your online experience will be safe, secure, and hassle-free.