tenexch

tenexch App support

Contact
+91 1825884417

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email, providing a simple and easy login experience.

Q2: What should I do if I am not getting OTP?

To start, check your internet connection for a strong signal. If you receive the OTP, wait for the allotted time. If not, you can seek assistance through the app's live chat support.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to facilitate account transfer. This will help resolve the issue and activate your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and access the newly updated app. This should allow you to play smoothly without any further problems.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned through gaming, not bonus funds. This means you can't withdraw bonus rewards, only the money you've earned through gaming.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC details in the app, which includes saving your Aadhaar card, UPI information, and bank details. This is a necessary step to ensure a smooth and secure experience. Once submitted, your account will be updated accordingly.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, occasional delays in payments may require waiting for up to 24 hours. This discrepancy affects the overall processing time, making it longer than initially expected.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used within the gaming environment and cannot be withdrawn by anyone else. You can withdraw the funds earned from playing games using the bonus amount. This means the bonus itself is non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to the settings and check your transaction history for the withdrawal request. If the funds aren't visible immediately, they will be added to your wallet account within 24 hours. If you still encounter issues, contact their care centre for assistance.

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