tenexch

tenexch App support

Contact
+91 8761270549

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, ensure your internet connection is stable and strong. Wait for the OTP to be sent after clicking the "send OTP" button, giving it sufficient time to arrive. If the OTP doesn't arrive, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the active number associated with your account. If your number has changed, submit your correct KYC details to the customer support team via email to facilitate a smooth account transfer. This will help resolve the issue and allow you to access your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the existing app from your device. Then, download the latest version of the app, which should allow for a smooth login and gameplay experience. This update should resolve any compatibility problems and ensure seamless access to the app.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, you can withdraw a minimum of Rs. 100, which is higher compared to other apps. Withdrawals are limited to the money earned from gaming, excluding any bonus collected. This means you cannot withdraw bonus funds, only the winnings earned through gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To complete the registration process, please ensure all your Know-Your-Customer (KYC) details are filled and submitted in the app. This includes saving your Aadhaar card, UPI details, and bank information. Having all these details saved will help facilitate a smooth and secure experience in the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process between 30 minutes and 3 hours. However, occasional delays in payment processing may require waiting for up to 24 hours. This timeframe can vary depending on the specific payment processing.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used in gaming activities and cannot be withdrawn by anyone else. You can withdraw the money earned by playing games using the bonus amount. Earnings from the bonus are separate from other withdrawals.

Q5: Withdraw failed, money did not come, what should I do?

To troubleshoot the issue, go to your settings and check your transaction history. If your withdrawal request isn't showing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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