tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 1741877882
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. After verification, you can access the app without needing a password or email.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection to ensure a strong signal is available. If you still don't receive the OTP, try clicking the "send OTP" button again. If that fails, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If your number has changed, update your customer support team with your new KYC details via email to facilitate a smooth account transfer. This will enable you to access your account again.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've updated the app, you'll be able to log in and start playing without any problems. This should get your app up and running smoothly again.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, with bonuses being non-withdrawable. This means you can only cash out earnings from actual gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhaar card, UPI, and bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services facilitate a relatively quick process, typically taking 30 minutes to 3 hours to complete. However, occasional delays with payments may require waiting up to 24 hours after the initial process. This delay in payment processing can slow down the overall experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn. Any winnings earned with the bonus amount can be withdrawn. You cannot withdraw the bonus amount itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, don't worry, the funds will be added to your wallet account within 24 hours. If it doesn't happen, you can reach out to their care centre for assistance.
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