tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 5000987006
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP (one-time password). Verify the OTP to securely log in. This method allows for convenient access without requiring a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection for a strong signal. If you don't receive the OTP after clicking "send," wait for the allotted time to pass before reaching out to the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your active number. If it has changed, submit your updated KYC details to our customer support through email to facilitate the account transfer process. This will help resolve the problem and shift your account accordingly.
Q4: You are getting blackout and the app is not opening?
You'll need to uninstall the existing app from your device. Once uninstalled, download the latest version and reinstall it. After this, you should be able to log in and access the newly updated app without any issues.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earned gaming funds and do not include bonus rewards. This means you can only withdraw money you've earned through gaming activities, not bonus amounts.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details. Filling out these details is a necessary step in the process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow processes to be completed in a relatively short time frame of 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait for up to 24 hours. This delay can happen when payment processing takes longer than expected.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve this issue, check your transaction history in the settings to see if your withdrawal request is pending. If it's not showing, don't worry, the money will be added to your wallet account within 24 hours. If it still doesn't appear, contact their care centre for further assistance.
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