tenexch

tenexch App support

Contact
+91 3235086533

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This secure method eliminates the need for passwords or email login credentials.

Q2: What should I do if I am not getting OTP?

First, check your internet connection for a strong signal. If you still experience issues, wait for the OTP to be sent by clicking the "send OTP" option. If you don't receive the OTP within the given time, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, use the same active number. If your number has changed, please submit your correct KYC (Know Your Customer) details to customer support via email to facilitate account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app and install it. You should then be able to log in and enjoy the updated app.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

The app allows users to withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, users cannot withdraw bonus amounts collected, only the money earned from gaming activities. This means that any reward or bonus money is non-withdrawable.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and uploaded in the app. This includes saving your Aadhar card and linking your UPI and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 3 hours, although it can take as little as 30 minutes. However, payment delays can occasionally occur, leading to a wait time of up to 24 hours. This delay can happen even with the app's overall efficient processing times.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used within our gaming platform, and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to confirm if your withdrawal request is being processed. If it's pending, don't worry, as the money will be added to your wallet account within 24 hours. If it still doesn't show up, you can reach out to their care centre for assistance.

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