tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 3473411674
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access your account, eliminating the need for a password or email login. This streamlined process allows for easy and convenient access to your account.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal, and then click "send OTP" to wait for the verification code. If you don't receive the OTP within the given time, you can use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If the number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will allow you to access your account with the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and access its features without any problems. This should allow you to play the app smoothly and enjoy its latest updates.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are limited to the money earned from gaming, excluding bonus amounts. The app does not allow withdrawal of bonus funds.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, all your Know Your Customer (KYC) details must be filled and submitted through the app. This includes saving your Aadhar card, UPI information, and bank details within the application.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a wide range of processes to be completed in as little as 30 minutes, but typically take 3 hours. However, in some cases, payment processing may be delayed, causing users to wait up to 24 hours for their transactions to be finalized. This delay is an exception rather than the norm, as the app generally operates efficiently.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from using the bonus can be withdrawn. This means the bonus itself is non-withdrawable, but winnings from it are available for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If the funds are not yet available, don't worry, as they will be added to your wallet account within 24 hours. If you still experience issues, you can contact their care centre for assistance.
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