tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 5862005694
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number, then verify the OTP sent to you. This will secure your login process without needing a password or email. You can easily log in using this method.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you're still experiencing issues, wait for a few moments after clicking 'send OTP' before trying again. If you still don't receive the OTP, contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, please send your updated KYC details to customer support via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play without any problems. This should update the app to the latest version and resolve any compatibility issues.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities and do not include bonus amounts. Only money earned through gaming can be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in the app. This includes linking your Aadhar card and saving your UPI and bank details for verification purposes.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically enable a processing time of 30 minutes to 3 hours. However, payments may occasionally be delayed, requiring a wait of up to 24 hours. This variation in processing time can sometimes impact the overall experience.
Q4: Why is the bonus balance not being withdrawn?
The money earned from a bonus can only be used for gaming purposes and cannot be withdrawn for anyone else. You can withdraw funds earned by playing games using the bonus amount, but not the bonus itself. Any winnings from the bonus must be played through before withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if there's a problem with your withdrawal request. If it's still pending, don't worry, as the funds should be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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