tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 6943840112
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP verification code. Once verified, you can log in without needing a password or email. This easy login process provides a convenient and secure way to access the app.
Q2: What should I do if I am not getting OTP?
To proceed, please check your internet connection and wait for a strong signal. If you still don't receive the OTP, click on send OTP again, and if the issue persists, you can reach out to the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If the number has changed, please email your updated KYC (Know Your Customer) details to our customer support team to update your account. This will facilitate a smooth transfer of your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and try logging in again. This should allow you to access and play the newly updated app.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earned gaming money, not bonus amounts. Users cannot withdraw bonus funds collected in the app.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration process, please ensure all your Know Your Customer (KYC) details are fully filled out and submitted within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a streamlined process that typically takes between 30 minutes and 3 hours. However, occasional payment delays can occur, requiring patience for up to 24 hours. This delay is a rare exception to the otherwise efficient experience provided by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot the issue, check your transaction history in the settings. If your withdrawal request is pending, don't worry as the funds should be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
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