tenexch

tenexch App support

Contact
+91 1543481999

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal, then click on "send OTP" and wait for the verification code to arrive. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If your number has changed, please send your updated KYC details to the customer support via email to facilitate account transfer. This will help complete the account shifting process.

Q4: You are getting blackout and the app is not opening?

Uninstall the app from your device to resolve any issues. Once uninstalled, download the latest version of the app to ensure you have the most up-to-date features. After reinstalling, you can log in and start playing the updated app seamlessly.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, excluding bonus amounts. You cannot withdraw bonus money collected through the app.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure you have completed and submitted all your Know Your Customer (KYC) details within the app. This includes saving your Aadhaar card and linking your UPI and bank account information.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a processing time of 30 minutes to 3 hours, depending on the complexity of the task. However, delayed payments may occur, requiring a wait of up to 24 hours. This delay in payment processing can sometimes add to the overall processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal request, go to the settings and review your transaction history. If the request is failing, don't worry - the funds will be credited to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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