tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 8235987776
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method replaces the need for a password or email login, providing a convenient and easy way to access the app.
Q2: What should I do if I am not getting OTP?
To access this feature, first, ensure a stable internet connection with a strong signal. If you don't receive the OTP, you can initiate the live chat support system in the app for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If your number has changed, submit your updated KYC details to the customer support via email to shift your account. This will facilitate the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app to access the updated features. Once installed, you should be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for the money earned from gaming, and not for bonus amounts. This means you can cash out your winnings, but not any rewards or incentives provided as a bonus.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure you have completed and submitted all required KYC details in the app. This includes saving your Aadhar card, UPI information, and banking details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, completing it within 30 minutes to 3 hours. However, occasional payment delays may cause a waiting period of up to 24 hours. This exception can significantly impact the overall completion time.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus money earned for gaming purposes and cannot withdraw it. Any winnings from games played with the bonus can be withdrawn. The bonus funds themselves are non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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