tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 0715610010
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. Once verified, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is stable and has a strong signal. Click "send OTP" and wait for the code to be sent, reattempting if necessary. If you still don't receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active phone number. If your number has changed, send your KYC details to customer support via email to transfer your account. This will help facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to easily log in and access the updated app. Once installed, you can start playing the app as normal.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, and bonus funds cannot be withdrawn. The app offers a relatively more convenient withdrawal option for users.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that your Know Your Customer (KYC) details are fully completed and submitted within this app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow the process to complete in as little as 30 minutes to 3 hours. However, occasional payment delays can extend the wait time to up to 24 hours. This delay can occur even after the initial process is completed.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used in your gaming account and cannot be withdrawn. This means you can use the bonus funds to play games, but the winnings from those games can be withdrawn. The bonus earnings themselves, however, remain locked in your gaming account.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history, as any failed withdrawal requests should be visible there. If the money doesn't appear in your wallet account within 24 hours, you can contact their care centre for assistance.
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