tenexch

tenexch App support

Contact
+91 7297201820

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number to receive an OTP (One-Time Password). Verify the OTP to authenticate your account, eliminating the need for a password or email login. This secure method allows for easy and seamless login access.

Q2: What should I do if I am not getting OTP?

To initiate the process, check your internet connection for a strong signal. If you're still having issues, click "send OTP" and wait for the desired time to elapse before seeking assistance. If you still don't receive the OTP, you can contact the app's support system through live chat for help.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your current active number. If your number has changed, please submit your updated KYC (Know Your Customer) details to the customer support team via email to facilitate the account transfer. This will help resolve the issue and allow you to shift your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Once uninstalled, download and install the latest version of the app. After updating, you should be able to log in and enjoy the new features.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

The app allows a minimum withdrawal of Rs. 100, which is higher than some other gaming apps. Withdrawals are limited to earnings from gaming activities, excluding bonus rewards. Any bonus money cannot be withdrawn.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your KYC (Know Your Customer) details are completed and saved within the app, including your Aadhar card, UPI information, and bank details. This will facilitate a smooth registration process. Saving these details will also enable you to use the app's full features.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can streamline the process, typically taking 30 minutes to 3 hours to complete. However, payment delays can occasionally occur, requiring a wait of up to 24 hours in some cases. This delay is a possible exception to the generally efficient processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings are strictly for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the money earned from playing games using the bonus, but the bonus itself is not withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal, go to the settings and review your transaction history. If your withdrawal is pending, don't worry, as the funds will be added to your wallet account within 24 hours. If you experience any issues, you can reach out to their care centre for assistance.

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