tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 7281607968
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP for verification. This secure method eliminates the need for a password or email login. Once verified, you can easily access the app with just your registered phone number.
Q2: What should I do if I am not getting OTP?
Check your internet connection to ensure a strong signal is available. If you're still having trouble receiving the OTP, wait for the allotted time to pass before seeking assistance. If you still don't receive the OTP, use the app's live chat support system for help.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, please submit your correct KYC details to the customer support team via email to facilitate a smooth account transfer. They will assist you in updating your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and access the updated app without any problems. Once updated, you can play the app smoothly.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are limited to earned gaming money, not including bonus amounts. You can't withdraw bonus money collected, only the funds you've earned through gaming.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in this app, including your Aadhaar card, UPI, and bank details. These details should be saved within the app. This will facilitate a smoother process for you.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a processing time of 30 minutes to 3 hours. However, payment processing can sometimes be delayed, requiring a wait of up to 24 hours. This delay in payment processing can extend the overall completion time for some users.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn by anyone else, including yourself. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If so, don't worry, as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.
Ensuring the security and protection of our customers' data and transactions is our top priority. To achieve this, we employ robust cryptography technologies to safeguard all sensitive information. Our payment systems are designed to provide a range of convenient deposit and withdrawal methods, catering to individual preferences and ensuring seamless and hassle-free transactions. In addition to traditional credit card deposits, we also accept electronic wallets and cryptocurrencies, offering users the flexibility to choose their preferred payment method. Our platform is designed to be user-friendly, allowing customers to easily navigate the deposit and withdrawal process without any complications. We understand the importance of security and take every necessary measure to protect our customers' data and transactions. Our systems are regularly audited and tested to ensure compliance with the highest industry standards. We are committed to providing a secure and reliable environment for our customers to conduct their financial transactions, giving them peace of mind and confidence in our services.
We take pride in our secure and seamless deposit and withdrawal methods, offering a range of options to cater to various needs. This includes credit cards, e-wallets, and cryptocurrencies, ensuring that users have a hassle-free experience. Our user-friendly platform is designed to facilitate fast transactions, allowing you to focus on what matters most - playing and winning. Additionally, our dedicated customer support team is available 24/7, providing assistance and resolving any issues or concerns that may arise. This means that you can rest assured that help is always just a click away, should you need it. With our reliable and responsive support, you can enjoy a stress-free gaming experience, knowing that your needs are being taken care of.