tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 1697430882
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you will be logged in instantly. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. If you still struggle to receive the OTP, click send again and wait for the allotted time. If you still don't receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support email to facilitate the account transfer. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Next, download the latest version of the app from the store. Once updated, you can easily log in and start playing.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned from gaming activities, excluding bonus amounts. This means you can't withdraw bonus money, only the rewards you've earned through gaming.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all KYC details within the app. This includes saving your Aadhar card, UPI information, and bank details. Having this information on file is required for the application process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, occasional payment delays may require waiting for up to 24 hours. This timeframe can vary depending on the specific service and payment processing.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from games played with the bonus amount are withdrawable. The bonus itself, however, remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings and wait up to 24 hours for the funds to be added to your wallet account. If the issue persists, you can reach out to their care centre for assistance.
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