tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 0050646254
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To start, ensure your internet connection is stable and strong. If you still face issues, click 'send OTP' and wait for the specified time. If you don't receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your active number. If your number has changed, send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate the account transfer. This will help resolve the issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Next, download the latest version of the app, which should have the necessary updates to fix the problem. Once installed, you should be able to log in and play the app without any issues.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, higher than many other apps. Withdrawals are only possible for money earned from gaming, not from bonus collections. You cannot withdraw bonus funds.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your KYC details are completed and saved within the app. This includes linking your Aadhar card, UPI, and saving your bank details. Having all these details stored will facilitate a smoother experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow processing to take place within a 30-minute to 3-hour timeframe. However, payments may occasionally be delayed, requiring a wait of up to 24 hours. This variance in processing time is a result of the app's varying payment processing efficiency.
Q4: Why is the bonus balance not being withdrawn?
You can only use the money earned from a bonus in gaming activities and not withdraw it. The bonus funds are for gaming purposes only, and any winnings from games played with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, the funds will be added to your wallet within 24 hours. If the issue persists, contact their care centre for assistance.
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