tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 2226836366
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to authenticate your account. Once verified, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and ensure a strong signal is available. If needed, click "send OTP" again and wait for the code to arrive. If you still don't receive OTP, access the app's support through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, send your correct KYC (Know Your Customer) details to customer support through email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device. Then, download the latest version of the app and log in to access the updated features. This should allow you to play the app without any further problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawal is only allowed for the money earned from gaming, and not for bonus amounts. This means you must have actually won the money through gaming activities to be able to withdraw it.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in this app, including saving your Aadhar card, UPI, and bank details. This will ensure a seamless experience moving forward. Completing these steps is mandatory for the app's functionality.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays may occur, requiring users to wait up to 24 hours. This delay is an exception to the usual efficient completion time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while using the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve this issue, check your transaction history in the settings section. If your withdrawal request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
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