tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 8458683848
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number, which will securely log you in. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first check your internet connection for a strong signal. If you still don't receive the OTP, try again by clicking the 'send OTP' option and wait for the desired time to pass. If you're still unsuccessful, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To proceed, log in with your active phone number. If your number has changed, send your updated KYC details to the customer support team via email to facilitate account transfer. This will help complete the shift to your new account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once installed, you should be able to access the app without any issues.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other available options. Withdrawals are restricted to earned gaming funds and do not include bonus amounts. This means users can only withdraw the money they've earned from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
For account verification and completion, all your KYC details must be uploaded and saved in this app. This includes your Aadhar card, UPI, and comprehensive bank details. Ensuring all information is accurate and up-to-date is necessary for a smooth process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow the process to be completed within 3 hours, although it can be as quick as 30 minutes. However, in some cases, payment delays may occur, requiring users to wait up to 24 hours. This delay can extend the overall processing time beyond the typical time frame.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes, and they cannot be withdrawn. Any winnings earned from games played with the bonus can be withdrawn. This restriction applies to the bonus funds themselves, not any potential winnings.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to your account settings and review your transaction history. If there's an issue, the funds should be added to your wallet account within 24 hours. If you encounter any problems, you can contact their care centre for assistance.
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