tenexch

tenexch App support

Contact
+91 0317914659

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number to receive a verification code. Then, verify the OTP (One-Time Password) sent to your mobile number. This will securely log you in without needing a password or email.

Q2: What should I do if I am not getting OTP?

To start, check your internet connection and wait for a strong signal. If you still don't receive the OTP after a few attempts, click on the app's support system to initiate a live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using your active number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate account transfer. This will help resolve the issue and enable you to access your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the existing app from your device. Then, download the latest version of the app and reinstall it. This should allow you to log in and play the updated app without any problems.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming, and bonus money cannot be withdrawn.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC details within the app. This includes saving your Aadhaar card, UPI information, and bank details for verification purposes.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, in some cases, payment delays may occur, requiring a wait of up to 24 hours. This delay can extend the overall processing time beyond the initial 3-hour range.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount are eligible for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to your settings and check your transaction history to see if your withdrawal request is failing. If it is, don't worry as the money will be added to your wallet account within 24 hours. If it still doesn't appear, you can reach out to their care centre for assistance.

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