tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 1750093483
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This simplified method allows for easy and secure access to the app.
Q2: What should I do if I am not getting OTP?
Before proceeding, ensure your internet connection is stable and strong. Click "send OTP" and wait for the verification code to arrive, or if it doesn't come within a reasonable time, use the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your current active phone number. If the number has changed, submit your updated KYC (Know Your Customer) details via email to our customer support team. This will facilitate the transfer of your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve this issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and start playing without any problems. This should fix any issues and provide a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, excluding bonus amounts. This restriction ensures that users can only withdraw their actual earnings from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all your Know Your Customer (KYC) details in this app. This includes saving your Aadhaar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process payments within 30 minutes to 3 hours. However, in some cases, payments may be delayed, requiring a wait of up to 24 hours. This delay can occur occasionally due to payment processing issues.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn. The bonus itself, however, remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, seek assistance from their customer care centre.
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At tenexch, we understand the importance of continuous transactions and that's why we offer support for a wide range of deposit and withdrawal methods. Our customers can choose from traditional credit and debit cards, electronic wallets, bank transfers, or even cryptocurrencies, ensuring both security and speed. We take pride in providing a seamless and convenient transaction experience for our users. Our dedicated customer support team is available 24 hours a day, 7 days a week, ready to assist with any questions or issues that may arise. Whether you're experiencing technical difficulties or simply need guidance on using our platform, our team is here to help. Our goal is to provide exceptional service and support to ensure that our customers have a positive and hassle-free experience.