tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 2992501430
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number, then verify the OTP (One-Time Password) sent to your phone. This secure method eliminates the need for a password or email login. You can now easily access the app with just your mobile number.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. After that, wait for the OTP to be sent by clicking on "send OTP" and waiting again. If you don't receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
If your phone number is active, try logging in with it. If your number has changed, send your updated KYC details to the customer support via email to assist with account transfer. This will help complete the account update process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app and you should be able to log in and play without any problems. This will ensure you have the most up-to-date version of the app.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is higher compared to other apps. Withdrawals are only allowed on earnings from gaming activities, excluding bonus amounts. The app does not permit withdrawal of bonus money.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that your Know Your Customer (KYC) details are fully completed and submitted through this app. This includes saving your Aadhar card, UPI, and all relevant bank details within the application.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking anywhere from 30 minutes to 3 hours. However, occasional delays may occur, particularly with payments, which can be delayed by up to 24 hours. This delay should be temporary, allowing for a relatively quick resolution.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used for in-game purposes and cannot be withdrawn. Any winnings from using the bonus amount can be withdrawn. This means you can cash out the money earned from playing games, just not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is still pending, don't worry, as the funds will be added to your wallet account within 24 hours. If you still experience issues, you can contact their care centre for assistance.
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