tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 3024550498
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verifying the OTP will then securely authenticate you, eliminating the need for a password or email login. This streamlined process allows for easy and convenient access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection to ensure a strong signal. Wait for the OTP to be sent and then retry, or click on send OTP again. If you still don't receive the OTP within the allotted time, contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your phone number has changed, please submit your updated KYC details to our customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version from the app store. Once the new version is installed, you should be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is higher than in other apps. Withdrawals are only permitted for money earned from gaming, with bonus amounts being non-withdrawable. This means users can only cash out earnings from their gaming activities, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes uploading your Aadhar card, linking your UPI, and saving your bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payment delays may occur, requiring a wait of up to 24 hours. This delay adds an unpredictable layer to the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn by anyone else. Any winnings earned while playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is delayed, the funds will be added to your wallet account within 24 hours. If this doesn't occur, you can contact their care centre for assistance.
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