tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 7859596087
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To access the app, enter your registered mobile number and verify the OTP (One-Time Password) that is sent to you. This secure method allows you to log in without needing a password or email. Once verified, you can easily log in and access the app's features.
Q2: What should I do if I am not getting OTP?
To resolve this issue, first check your internet connection for a strong signal. If you still don't receive an OTP after clicking "send," you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate the account transfer. This will help resolve the issue and get your account updated.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you need to uninstall the app from your device. Once uninstalled, download the latest version of the app and you'll be able to log in and access its updated features. This should allow you to play the app smoothly again.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than other apps. Withdrawals can only be made from earnings from gaming activities, not from bonus rewards. This means you can't withdraw bonus money, only the money you've earned from gaming.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through this app. This includes saving your Aadhar card, UPI, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes, but in most cases, it takes around 3 hours. However, occasional payment delays can cause users to wait up to 24 hours for the process to be finalized. This delay may occur when payments are processed outside of the app's typical fast and stable timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn. The bonus earnings themselves are non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry, as the funds will typically be added to your wallet account within 24 hours. If it doesn't happen, you can contact their care centre for assistance.
What sets tenexch apart is our unwavering commitment to providing secure and convenient banking options. We cater to a diverse range of deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies, ensuring quick and hassle-free transactions. Our team of dedicated customer support is available 24/7, ready to assist with any questions or concerns, making your gaming experience seamless and enjoyable.
Our user-friendly interface ensures a seamless navigation experience, making it easy for you to access and manage your accounts. Meanwhile, our cutting-edge security protocols safeguard your personal and financial information, providing you with peace of mind. We understand the importance of convenience and flexibility, which is why we offer a range of deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies. This means you can choose the method that best suits your needs, ensuring that transactions are always smooth and hassle-free. Whether you're depositing or withdrawing funds, you can rest assured that your transactions are secure, anonymous, and protected by our robust security measures.