tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 4830396404
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you'll be logged in without needing a password or email. This convenient method allows for easy access to your account.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection for a strong signal. If you experience issues, wait for a proper signal and then click 'send OTP'. If you don't receive the OTP, use the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If your number has changed, submit your proper KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help resolve the issue and grant access to your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the outdated app from your device. Download the latest version, and then you can log in and play without any problems. This should update your app to the newest version and allow you to access it smoothly.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming, not bonus amounts. This means users can access their earned rewards, but not bonus incentives.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, you must submit your Know Your Customer (KYC) details in the app, which includes saving your Aadhar card, UPI information, and bank details. This is a mandatory step to proceed with the application. Please ensure all required information is accurately filled and submitted.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow processes to be completed within 30 minutes to 3 hours. However, payment delays may occur, requiring a wait of up to 24 hours. This variance in processing times may affect the overall experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from using the bonus amount can be withdrawn. The bonus funds themselves remain separate and cannot be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if there's a problem with your withdrawal request. If the funds are delayed, they should be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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