tenexch
tenexch
Share
Add to wishlist
This app is available for your device
tenexch
This app is available for your device
Contact
+91 2997836363
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, and you'll be logged in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal to appear. If you still don't receive the OTP after a suitable time, you can seek assistance from the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your active phone number. If you've changed numbers, send your updated KYC details to our customer support via email to facilitate the account transfer. This will help us shift your account smoothly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, and you should be able to log in and enjoy playing the updated version without any problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is higher compared to other apps. Withdrawals are only allowed for earnings from gaming, not bonus amounts. This means users can only withdraw money they've earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved in the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, although it can take as little as 30 minutes. However, users may experience delays in payment processing, which can take up to 24 hours. This variability affects the overall duration of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming purposes and cannot be withdrawn by anyone else. You are free to withdraw the money won while playing games using the bonus amount. This bonus money cannot be withdrawn as cash, only winnings earned from it can.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails there, don't worry as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.
At tenexch, the satisfaction of our customers is our top priority. Our dedicated support team is available 24/7, 365 days a year, to assist you with any questions or issues you may have. We understand that every player has a unique experience, and we're committed to providing personalized support to ensure that you have a seamless and enjoyable gaming experience. In addition to our exceptional support, we offer generous welcome bonuses, ongoing promotions, and loyalty programs to give you extra incentives to stay engaged and winning. From the moment you join us, you'll be treated to a world-class gaming experience that's tailored to your needs. Our team is constantly working to improve and expand our game offerings, so you'll always find something new and exciting to try. Whether you're a casual player or a seasoned pro, we've got something for everyone. So why wait? Join tenexch today and elevate your online gaming experience to the next level!
tenexch stands out with its exceptional customer service, available 24 hours a day, 7 days a week to assist you with any questions or issues you may have. Whether you're experiencing technical difficulties or need guidance on how to get the most out of your gaming experience, our dedicated team is always ready to provide expert support. In addition to our exceptional customer service, we also offer generous welcome bonuses and ongoing promotions that can enhance your gaming experience and increase your chances of winning big. From deposit matches to free spins and other exciting offers, we're committed to providing a rewarding and enjoyable experience for all our players. By joining tenexch today, you'll gain access to a unique and thrilling gaming adventure that combines the perfect blend of emotion and reliability. Our state-of-the-art platform and games are designed to provide a seamless and engaging experience, with new and exciting opportunities to win big around every corner. Whether you're a seasoned gamer or just starting out, tenexch is the perfect destination for anyone looking to elevate their gaming experience and take their chances to the next level. So why wait? Join us today and discover a world of excitement and possibility.