tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 8227903512
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to log in securely without needing a password or email. This convenient method allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for a stable connection to be established. If you don't receive the OTP after a reasonable time, you can initiate a live chat with the app's support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If your phone number has changed, send your updated KYC (Know Your Customer) details to the customer support system via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
Uninstall the current version of the app from your device to resolve the issue. Next, download the latest version, and you'll be able to log in and play with ease. This update should resolve any problems you were experiencing.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are limited to earnings from gaming activities and do not include bonus collected funds. This means users can only cash out their winnings from playing games, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To complete the onboarding process, you must save and submit all required KYC (Know Your Customer) details within the app. This includes linking your Aadhaar card, UPI (Unified Payments Interface) information, and all relevant bank account details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process tasks within 30 minutes to 3 hours. However, payment processing may occasionally be delayed, requiring users to wait up to 24 hours. This delay can be a variation from the expected quick turnaround time of the app's services.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot a failed withdrawal request, check your transaction history in the settings. If the issue persists, the funds will be added to your wallet account within 24 hours. If you still encounter an issue, you can seek assistance from their care centre.
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