tenexch

tenexch App support

Contact
+91 8794967572

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

After opening the app, enter your registered mobile number and verify the OTP to log in. This convenient method eliminates the need for a password or email login. Simply by verifying your mobile number, you can easily access the app.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. If you don't receive the OTP, click on "send OTP" again and wait. If the issue persists, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

Try logging in with the same active number first. If the number has changed, submit your updated KYC details to the customer support system via email to facilitate account transfer. This will help resolve any login issues and complete the account shift process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and play without any problems. This should fix the issue and provide you with a smooth gaming experience.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, a minimum withdrawal amount of Rs. 100 is required, which is higher than many other apps. Withdrawals are only allowed for earnings from gaming activities, and bonus money cannot be withdrawn. This means users can only access the funds they've earned through gaming, not any additional bonuses received.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process in this app, you must upload and save your KYC details, including your Aadhar card, UPI information, and bank account details. This ensures that all necessary information is stored securely within the app. Your cooperation in submitting complete and accurate KYC details is greatly appreciated.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's services are fast and stable, yet the overall process can take anywhere from 30 minutes to 3 hours to complete. However, some users may experience payment delays, which can extend the waiting time to up to 24 hours. This delay can happen occasionally, despite the app's generally efficient nature.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from games played with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, rest assured that the funds will be added to your wallet account within 24 hours. If the problem persists, you can reach out to their care centre for assistance.

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