tenexch

tenexch App support

Contact
+91 7645897082

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, enter your registered mobile number into the app and verify the OTP (one-time password) sent to you. This will securely authenticate you without the need for a password or email login. You can now easily access the app using this convenient method.

Q2: What should I do if I am not getting OTP?

To proceed, first check your internet connection for a strong signal. If you still don't receive the OTP, you can try clicking "send OTP" again after a brief wait. If the OTP still doesn't arrive, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your current active number. If your number has changed, please submit your updated KYC (Know Your Customer) details via email to our customer support team. This will assist with transferring your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, you need to uninstall the app from your device and then download the latest version. Once the new version is installed, you should be able to log in and play without any problems.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, you can only withdraw the money earned from gaming activities, and not the bonus amount collected. This means you can convert your gaming rewards into cash, but not the bonus incentives.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all required KYC details are completed and submitted through the app. This includes saving your Aadhar card, UPI information, and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically result in a processing time of 30 minutes to 3 hours. However, payment delays can occur, potentially causing an additional wait of up to 24 hours. This may impact the overall processing time in some cases.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming and cannot be withdrawn by anyone else. Any winnings from games played with the bonus can be withdrawn. The bonus funds themselves are non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal request, go to the settings and view your transaction history. If your withdrawal request is delayed, the funds will be added to your wallet account within 24 hours. If you encounter further issues, you can contact their care centre for assistance.

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