tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 2400613345
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number to securely access the account. This convenient method eliminates the need for passwords or email login credentials.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. Then, click on send OTP and wait for the one-time password to arrive. If you don't receive it within the time frame, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If your phone number has changed, send your updated KYC (Know Your Customer) details to the customer support system via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can easily log in and start playing the updated app. This should fix any problems you were experiencing and provide a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is higher than many other apps. However, you can only withdraw the earnings from gaming, and not the bonus amount collected. This means you can cash out the money you've earned from playing games, but not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes, but in some cases, it may take up to 3 hours. However, there may be occasional delays in payment processing, requiring users to wait up to 24 hours. This can impact the overall time taken to complete the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming and cannot be withdrawn by others. You can withdraw any winnings earned from playing games using the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To check your withdrawal status, go to the settings and review your transaction history. If your withdrawal is pending, don't worry, the funds will be added to your wallet within 24 hours. If you encounter issues, you can reach out to their care centre for assistance.
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