tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 9893020112
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access the account. This method replaces the need for a password or email login, allowing for easy and convenient access.
Q2: What should I do if I am not getting OTP?
To verify, check your internet connection and wait for a strong signal. Click on send OTP and wait for it to arrive, allowing the specified time to pass. If you don't receive OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, submit your updated KYC (Know Your Customer) details via email to the customer support team for account transfer assistance. This will enable a smooth account migration process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once updated, you should be able to access the app smoothly.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than some other apps. You can only withdraw the money earned from gaming, and not the bonus amount collected. This means you can monetize your gaming experience, but the bonus rewards are non-withdrawable.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are complete and uploaded in the app, including your Aadhar card, UPI information, and bank account details. This information is required for the registration process. Having all these details saved in the app will facilitate a smoother experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, in some cases, payments may be delayed, requiring users to wait up to 24 hours. This delay can occur despite the app's generally efficient processing times.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If the funds don't show up within 24 hours, contact the care centre for assistance.
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