tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 4105191078
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. This will trigger an OTP (One-Time Password) verification process, which you must complete to access the account. Once verified, you can skip using a password or email to log in.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for a proper connection. If the OTP doesn't arrive after a while, try clicking on send OTP again or contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to facilitate account transfer. This will help resolve the issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and use the app with ease. Once updated, you can start playing without any further problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earned gaming money, not bonus amounts. This means you can cash out your winnings from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app, including your Aadhaar card and bank account information. This includes saving your UPI details as well. Having all this information on file will facilitate a smoother process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services generally complete the process within 30 minutes to 3 hours. However, delays may occur, resulting in payment processing times of up to 24 hours. This exception to the usual speed can cause inconvenience for users.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming platform and cannot be withdrawn by others. You can withdraw the separate earnings made while playing games using the bonus amount. This means bonus earnings are non-transferable and separate from regular game earnings.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails there, don't worry as the money will be added to your wallet account within 24 hours. If it doesn't, you can contact their care centre for assistance.
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