tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 8976990782
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to securely access the account. This method allows for password-free login using just your mobile number.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection for a strong signal. If you don't receive the OTP after clicking 'send', you can try waiting for the allotted time to pass or contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve the issue and grant access to your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to easily log in and play the newly updated app. Once updated, you should be able to access the app without any problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, and bonus collected money cannot be withdrawn. This means you can only cash out the money you've earned playing games, not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
For the app, you must complete and submit all your KYC (Know Your Customer) details, including saving your Aadhar card, UPI (Unified Payments Interface) information, and bank details. This ensures that your account is fully verified and ready for use. Please ensure that all required information is accurately entered and saved in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This may cause a slight delay in the overall process, depending on payment processing times.
Q4: Why is the bonus balance not being withdrawn?
The bonus fund can only be used for gaming purposes and cannot be withdrawn by anyone other than the account holder. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If you encounter further issues, you can seek assistance from their customer care centre.
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