tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 6020244681
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for it to stabilize. If you still don't receive the OTP after the allotted time, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the active number associated with your account. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the problematic app from your device. Then, download the latest version of the app, which should allow you to log in and play without any problems. This update should resolve any issues and provide a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than other apps. However, users can only withdraw the money earned from gaming, and not the bonus amount collected. The earnings from gaming can be withdrawn after meeting this minimum threshold.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all required KYC details are completed and submitted in this app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions in 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait for up to 24 hours in some cases. This variation in processing time is a consideration when using the app.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus earnings for gaming purposes, not for withdrawals. The bonus funds themselves are not withdrawable, but any winnings earned while playing with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings first. If the withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If you still encounter issues, contact their care centre for assistance.
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