tenexch

tenexch App support

Contact
+91 8405178372

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app, enter your registered mobile number, and verify the OTP sent to you. This process eliminates the need for a password or email login. You can now easily access the app using just your registered mobile number.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal to come through. If you still don't receive the OTP, click on "send OTP" again and wait for the allotted time. If issues persist, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in to your account, try using your current active number. If your number has changed, please send your updated KYC details to our customer support via email to facilitate the account transfer. This will help resolve the issue and allow you to access your account.

Q4: You are getting blackout and the app is not opening?

Uninstall the app from your device to resolve the issue. Download the latest version of the app once uninstalled, and you'll be able to log in and play without any problems. This should provide you with a smooth and updated gaming experience.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned from gaming activities, excluding bonus funds. Users cannot withdraw bonus collected money.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know-Your-Customer (KYC) details are completed and submitted in the app, including saving your Aadhar card, UPI details, and bank information. This will enable the app to securely store your necessary details. Completing this step is a prerequisite for further use of the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a relatively quick process, taking anywhere from 30 minutes to 3 hours to complete. However, in some cases, payment delays can occur, requiring users to wait for up to 24 hours. This delay is a rare exception to the otherwise efficient experience offered by the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from gaming with the bonus amount are eligible for withdrawal. Earnings from gaming with the bonus are separate from the bonus itself.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings, and if your withdrawal request is failing, rest assured that the money will be added to your wallet account within 24 hours. If it doesn't, you can contact their care centre for assistance.

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