tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 8089088956
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. After entering your number, verify the One-Time Password (OTP) sent to your mobile. This secure method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, check your internet connection for a strong signal and wait for it to stabilize. If you still don't receive the OTP, try clicking on "send OTP" again or contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active phone number. If your number has changed, please submit your updated KYC documents to customer support via email to facilitate a smooth account transfer. This will help resolve any issues and ensure a seamless transition.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the latest version is installed, you should be able to log in and access the updated app easily. This should resolve any compatibility problems and allow you to play without issues.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, and bonuses cannot be withdrawn. This means you can only cash out the money you've earned through gaming, not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details in the app. This includes saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete processes within 30 minutes to 3 hours, but may occasionally experience delays with payments, which can take up to 24 hours to resolve. This is a relatively minor drawback to an otherwise efficient process. Despite the occasional delay, the app remains a convenient option for completing tasks.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from using the bonus can be withdrawn. This means you can use the bonus to play games, and then withdraw the money you win.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, visit your account settings and check your transaction history. If your withdrawal request is not processed, rest assured that the funds will be added to your wallet account within 24 hours. If you still encounter problems, you can reach out to their care centre for assistance.
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