tenexch

tenexch App support

Contact
+91 1631863588

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to access the account, eliminating the need for a password or email login. This simplified login process allows for easy and secure access to your account.

Q2: What should I do if I am not getting OTP?

To start, verify your internet connection to ensure a strong signal. Wait for a proper signal to appear, then click 'send OTP' and wait again. If the OTP doesn't arrive, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with the active phone number. If the number has changed, please submit your correct KYC details to the customer support team via email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app to ensure you have the most up-to-date version. You can then log in and play without any problems.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. Only earnings from gaming can be withdrawn, and bonus money cannot be accessed. Withdrawals can only be made from actual gaming earnings.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all necessary KYC details through the app. This includes saving your Aadhaar card, UPI information, and bank details. Having all these details up-to-date is a requirement for further use of the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's quick and stable services can complete the process in as little as 30 minutes or up to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours. This added delay can sometimes extend the overall completion time.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming and cannot be withdrawn by others. Any winnings earned while playing with the bonus can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry, the money will be added to your wallet account within 24 hours. If it still doesn't show up, you can contact their care centre for further assistance.

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